Terms & Conditions
These Terms and Conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by these Terms and Conditions.
Access
You are provided with access to this website free of charge and for your personal use and in accordance with these Terms and Conditions. Any orders placed by you are placed strictly in accordance with these Terms and Conditions.
Amendments
We reserve the right to update or amend these Terms and Conditions when required, without prior notice. Any amendments will immediately apply to the use of the site.
Copyright & Intellectual Property
The contents or healthdivine.co.uk website are protected by copyright laws, trade marks, database and other intellectual property rights. You may retrieve and display the contents of the site on a computer screen but are not permitted to store the information on any server or other storage device connected to a network. You may print a copy of the content for your personal or non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy distribute or use this information or content for commercial purposes without the written consent of Health divine.
Delivery
We will arrange for delivery of the products you order to the address you specify in the check out procedure. Please note that you can specify a different delivery address to the registered address. A maximum of five delivery addresses can be updated on the system. However the method used to deliver your order varies depending on the delivery address (for UK or International) and the weight/size of your order. For full details of our Delivery Terms and Conditions, including postage and shipping costs (if applicable) please refer to the Delivery information page on this website.
Description of Products
The description and specification of products on this website are only approximate and supplied to us by the manufacturers of the specific brands/products. We reserve the right to make changes which do not materially affect the quality or performance of those products. We may correct any error appearing on the website or withdraw any product from sale without incurring any liability. Price and availability is also subject to change without notice.
Disclaimer
The information provided on this website is not intended to treat, diagnose, cure or replace medical or specialist advice. If you are currently taking prescription medication and intend to also take nutritional or herbal supplements, you must first check with your G.P. or a specialist health practitioner that the combination of your prescription medication and supplements or natural remedies are suitable. Health Divine are able to supply you with any relevant product information that you may wish to receive in order to discuss with your medical or health professional. We have tried to ensure that the information provided on this website is accurate and in accordance with British Law. However we make no representation and give no warranty of any kind in respect of the information. We do not accept liability for any loss (direct, indirect, or consequential) which may arise from reliance on information contained in the website or in respect of any error or omission, except in relation to death or personal injury caused by negligence.
General
The products advertised on this website are intended for sale to persons dealing as consumers and are not for re-sale. The Contracts (Right of Third Parties) Act 1999 shall not apply to any contract between us, so that no contractual rights are conferred on third parties. Any contract between us shall incorporate these terms and conditions and be under British Law. If there is any dispute the British Courts will have jurisdiction.
Order Cancellation
If the products ordered weigh in excess of 2kg we deem the right to request extra payment via credit or debit card for the excess delivery charges or will cancel the order and refund your card (please see Delivery Terms and Conditions for further information on excess weight and delivery charges). You may cancel your order by contacting our customer service department on 0800 093 1214 from the UK or +44 1708 724 378 from outside the UK within 12 hours of placing the order. If you cancel your order after we have dispatched the products you must return the products, unopened and in their complete packaging, to our head office address (see contact us). The products must be returned at your own expense. Your order will not be refunded until the items have been received by us. To ensure we receive delivery we recommend that you use a Recorded or Special Delivery Service. You cannot cancel your order or demand a refund once you have opened the product containers or packaging, or if you have used the product. However your statutory rights concerning the quality of those products are not affected.
Payment
The price of the products will be the price quoted on the website at the time we accept your order. The price includes any applicable Value Added Tax (VAT) and the cost of delivery (where applicable). In addition to the price you will have to pay our delivery charges as quoted on the website at the time we accept your order. The price of these charges varies depending on the cost of your order and if delivery is to a UK or non-UK address. Payment on this website can be made by credit or debit card. Our payment facility is provided by PayPal and operates on a secure network.
Credit Card Payments will be pre-authorised during the check-out procedure but the amount will not be charged until the complete order is ready to be dispatched. If items are unavailable from any reason the cost of your order will be adjusted accordingly and we will refund any unavailable items within seven days of taking the payment.
Debit Card Payments will be charged and debited at the time of placing the order. If any items are unavailable and we are unable to supply we will refund these items within seven days of taking the payment. Practitioners & Therapists
Health Divine offer a range of discounts and services to qualified practitioners of alternative, complementary, nutritional, or beauty therapies. For further information on our practitioner service please contact our Sales team on freephone 0800 093 1214. Please be aware that practitioner prices are not displayed on our website. Practitioners are requested to call our Sales team to place their orders and receive their discounts. Practitioners may not receive their discounts when placing orders through this website as this website is for retail consumers and the prices quoted and charged are as such. For details of how to register please call our customer service team on 0800 093 1214.
Product by Internet
You may order products from this website by submitting a completed order form through the checkout procedure. We will confirm acceptance of your order by email to the address you have given and the sending of this email (whether or not it is received) makes the contract between us. By placing an order you agree to accept our terms and conditions. Products by Post (Telephone Mail Order)
Health Divine aims to operate a reliable mail order service. Orders are taken by telephone on freephone 0800 093 1214 and can usually be dispatched the same day. If you wish to place an urgent order for a special delivery please call us to place the order and confirm the exact date/time for delivery.
Promotional Orders
Certain promotional offers may only be available for a limited period and while stocks last. If your order is received after the offer period, or if the goods are no longer available under that particular offer we will notify you before we dispatch the goods. Refunds for goods purchased under a promotional offer will be based on the terms of the promotional price. Your statutory rights are not affected.
Registration & Password
You must ensure that the personal information you provide when registering on healthdivine.co.uk is true, accurate, current, and complete in all respects. You must notify us immediately of any changes to your personal information either by updating your account details on Healthdivine.co.uk or by contacting our customer service team on 0800 093 1214.
When you enter the site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone as you will be responsible for any activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting the customer service team on 0800 093 1214. By using this site you agree not to impersonate any other person or entity, or use a false name or a name that you are not authorised to use.
Satisfaction Guarantee
If you are not completely satisfied with any of the products that you have purchased from Health Divine you must return the item(s) (see contact us) and inform us in writing of your reasons for not being satisfied with the product. If required Health Divine will contact the manufacturers on your behalf and deal with your complaint as quickly and efficiently as possible, and will keep you informed of our progress. Health Divine will replace any items damaged upon delivery buy may request that the damaged items be returned to us before issuing the replacement. You must inform our mail order department on freephone 0800 093 1214 within 14 days of receiving your order if any of the items are damaged. You may also be asked to complete a Lost Parcel or Damaged Items declaration form before a replacement can be issued.
Health Divine welcomes your comments and suggestions on our service as we aim to provide our customers with the best possible service at all times. If you have any comments or suggestions please put them in writing to: Health Divine, Customer Service Team, A1 Seedbed Centre, Davidson Way, Romford, Essex, RM7 0AZ. Security & Privacy
We respect your privacy and operate a fully secure website. Your personal details are treated as confidential and records of your payment details are deleted and securely disposed of after debiting your payment. Any information you provide is treated as strictly confidential and will not be passed to any third party without your prior agreement and consent. We do not share or sell our customer database to any third party.
Trade Enquiries
For trade enquiries regarding any of our products, please contact our Sales team on 0800 093 1214.
Copyright © 2008 Health Divine Limited
These Terms and Conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by these Terms and Conditions.
Access
You are provided with access to this website free of charge and for your personal use and in accordance with these Terms and Conditions. Any orders placed by you are placed strictly in accordance with these Terms and Conditions.
Amendments
We reserve the right to update or amend these Terms and Conditions when required, without prior notice. Any amendments will immediately apply to the use of the site.
Copyright & Intellectual Property
The contents or healthdivine.co.uk website are protected by copyright laws, trade marks, database and other intellectual property rights. You may retrieve and display the contents of the site on a computer screen but are not permitted to store the information on any server or other storage device connected to a network. You may print a copy of the content for your personal or non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy distribute or use this information or content for commercial purposes without the written consent of Health divine.
Delivery
We will arrange for delivery of the products you order to the address you specify in the check out procedure. Please note that you can specify a different delivery address to the registered address. A maximum of five delivery addresses can be updated on the system. However the method used to deliver your order varies depending on the delivery address (for UK or International) and the weight/size of your order. For full details of our Delivery Terms and Conditions, including postage and shipping costs (if applicable) please refer to the Delivery information page on this website.
Description of Products
The description and specification of products on this website are only approximate and supplied to us by the manufacturers of the specific brands/products. We reserve the right to make changes which do not materially affect the quality or performance of those products. We may correct any error appearing on the website or withdraw any product from sale without incurring any liability. Price and availability is also subject to change without notice.
Disclaimer
The information provided on this website is not intended to treat, diagnose, cure or replace medical or specialist advice. If you are currently taking prescription medication and intend to also take nutritional or herbal supplements, you must first check with your G.P. or a specialist health practitioner that the combination of your prescription medication and supplements or natural remedies are suitable. Health Divine are able to supply you with any relevant product information that you may wish to receive in order to discuss with your medical or health professional. We have tried to ensure that the information provided on this website is accurate and in accordance with British Law. However we make no representation and give no warranty of any kind in respect of the information. We do not accept liability for any loss (direct, indirect, or consequential) which may arise from reliance on information contained in the website or in respect of any error or omission, except in relation to death or personal injury caused by negligence.
General
The products advertised on this website are intended for sale to persons dealing as consumers and are not for re-sale. The Contracts (Right of Third Parties) Act 1999 shall not apply to any contract between us, so that no contractual rights are conferred on third parties. Any contract between us shall incorporate these terms and conditions and be under British Law. If there is any dispute the British Courts will have jurisdiction.
Order Cancellation
If the products ordered weigh in excess of 2kg we deem the right to request extra payment via credit or debit card for the excess delivery charges or will cancel the order and refund your card (please see Delivery Terms and Conditions for further information on excess weight and delivery charges). You may cancel your order by contacting our customer service department on 0800 093 1214 from the UK or +44 1708 724 378 from outside the UK within 12 hours of placing the order. If you cancel your order after we have dispatched the products you must return the products, unopened and in their complete packaging, to our head office address (see contact us). The products must be returned at your own expense. Your order will not be refunded until the items have been received by us. To ensure we receive delivery we recommend that you use a Recorded or Special Delivery Service. You cannot cancel your order or demand a refund once you have opened the product containers or packaging, or if you have used the product. However your statutory rights concerning the quality of those products are not affected.
Payment
The price of the products will be the price quoted on the website at the time we accept your order. The price includes any applicable Value Added Tax (VAT) and the cost of delivery (where applicable). In addition to the price you will have to pay our delivery charges as quoted on the website at the time we accept your order. The price of these charges varies depending on the cost of your order and if delivery is to a UK or non-UK address. Payment on this website can be made by credit or debit card. Our payment facility is provided by PayPal and operates on a secure network.
Credit Card Payments will be pre-authorised during the check-out procedure but the amount will not be charged until the complete order is ready to be dispatched. If items are unavailable from any reason the cost of your order will be adjusted accordingly and we will refund any unavailable items within seven days of taking the payment.
Debit Card Payments will be charged and debited at the time of placing the order. If any items are unavailable and we are unable to supply we will refund these items within seven days of taking the payment. Practitioners & Therapists
Health Divine offer a range of discounts and services to qualified practitioners of alternative, complementary, nutritional, or beauty therapies. For further information on our practitioner service please contact our Sales team on freephone 0800 093 1214. Please be aware that practitioner prices are not displayed on our website. Practitioners are requested to call our Sales team to place their orders and receive their discounts. Practitioners may not receive their discounts when placing orders through this website as this website is for retail consumers and the prices quoted and charged are as such. For details of how to register please call our customer service team on 0800 093 1214.
Product by Internet
You may order products from this website by submitting a completed order form through the checkout procedure. We will confirm acceptance of your order by email to the address you have given and the sending of this email (whether or not it is received) makes the contract between us. By placing an order you agree to accept our terms and conditions. Products by Post (Telephone Mail Order)
Health Divine aims to operate a reliable mail order service. Orders are taken by telephone on freephone 0800 093 1214 and can usually be dispatched the same day. If you wish to place an urgent order for a special delivery please call us to place the order and confirm the exact date/time for delivery.
Promotional Orders
Certain promotional offers may only be available for a limited period and while stocks last. If your order is received after the offer period, or if the goods are no longer available under that particular offer we will notify you before we dispatch the goods. Refunds for goods purchased under a promotional offer will be based on the terms of the promotional price. Your statutory rights are not affected.
Registration & Password
You must ensure that the personal information you provide when registering on healthdivine.co.uk is true, accurate, current, and complete in all respects. You must notify us immediately of any changes to your personal information either by updating your account details on Healthdivine.co.uk or by contacting our customer service team on 0800 093 1214.
When you enter the site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone as you will be responsible for any activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting the customer service team on 0800 093 1214. By using this site you agree not to impersonate any other person or entity, or use a false name or a name that you are not authorised to use.
Satisfaction Guarantee
If you are not completely satisfied with any of the products that you have purchased from Health Divine you must return the item(s) (see contact us) and inform us in writing of your reasons for not being satisfied with the product. If required Health Divine will contact the manufacturers on your behalf and deal with your complaint as quickly and efficiently as possible, and will keep you informed of our progress. Health Divine will replace any items damaged upon delivery buy may request that the damaged items be returned to us before issuing the replacement. You must inform our mail order department on freephone 0800 093 1214 within 14 days of receiving your order if any of the items are damaged. You may also be asked to complete a Lost Parcel or Damaged Items declaration form before a replacement can be issued.
Health Divine welcomes your comments and suggestions on our service as we aim to provide our customers with the best possible service at all times. If you have any comments or suggestions please put them in writing to: Health Divine, Customer Service Team, A1 Seedbed Centre, Davidson Way, Romford, Essex, RM7 0AZ. Security & Privacy
We respect your privacy and operate a fully secure website. Your personal details are treated as confidential and records of your payment details are deleted and securely disposed of after debiting your payment. Any information you provide is treated as strictly confidential and will not be passed to any third party without your prior agreement and consent. We do not share or sell our customer database to any third party.
Trade Enquiries
For trade enquiries regarding any of our products, please contact our Sales team on 0800 093 1214.
Copyright © 2008 Health Divine Limited
